A critically important issue in Lean success is the relationship between Human Resources (HR) and Lean transformation.
There are two facets to the relationship between Lean and HR. First, the HR function like any other department in the company needs to apply Lean principles towards process improvement of its own work. Secondly, the HR function needs to actively support Lean transformation through out the organisation.
In addition to these broad areas of focus, robust policies and practices need to exist to enable an organisation to sustain its Lean journey.
Lean HR case study
We were contacted by the MD an organisation in Kent who, quite simply told us his business was in a desperate situation.
A critically important issue in Lean success is the relationship between Human Resources (HR) and Lean transformation. 
There are two facets to the relationship between Lean and HR. First, the HR function like any other department in the company needs to apply Lean principles towards process improvement of its own work. Secondly, the HR function needs to actively support Lean transformation through out the organisation.
In addition to these broad areas of focus, robust policies and practices need to exist to enable an organisation to sustain its Lean journey.
The challenge
The challenge for this hospital trust was to reduce day to day operating costs and at the same time increase capacity &
patient throughput in Day Case wards.
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